GM Support
Need help with GM, your Ring connection, or your cameras? We’re here to help.
Contact Support
For product, account, billing, or technical questions, contact: support@gmhub.live
Ring Connection
GM works with Ring cameras and video doorbells that the user explicitly authorizes. Users remain in control of which supported Ring devices GM can access.
If a Ring device is not appearing in GM:
- Confirm the device is active in your Ring account.
- Confirm the device was selected during authorization.
- Try syncing your Ring devices again in GM.
- If the issue continues, contact support@gmhub.live.
Browser & Connectivity
GM requires a stable internet connection and a modern web browser on desktop or mobile.
Privacy & Device Access
GM only accesses Ring devices authorized by the user. For more information, see our Privacy Policy.